I had a family reunion in Taipei . We had our first dinner in the Sunworld Dynasty Hotel(王朝大酒店) and this hotel is the host for the William Jones Cup International Basketball Tournament ; However, the training of their staffs was under the standard, and I think it is even worse than the snack bar or fast-food restaurant.
We had buffet in Le Parc Café, which is located in the 1st floor. I don't want to make any comment on their food but their attitudes towards the costumers were really bad. A waitress spills the soy sauce and wasabi while cleaning up my cousin's empty dish. The soy sauce was all over her hair and back of the T-shirt which is pretty gross and it did make her smell like a raw fish. When we asked them to bring us the towel, they said that they don't have any towel! It doesn't make any sense because a hotel should always have towers. They finally bring us some tissue papers after we complaining about it. After I took my cousin to the washroom for cleaning-up, they decided to give us a "temporary T-shirt" and bring that dirty and nasty shirt to the washing machine and promised that they will dry it up.
After at least an hour of dining, we still didn't get the T-shirt so we keep asking them about it. They finally give us that shirt after another 30 mines or so, but the shirt was still Wet!! But my cousin jus wants her t-shirts back, so she didn't care about it (the T-shirt that they gave her was too small ) When we just enter the entrance of the restaurant after changing in the washroom, the waitress asked me to give them the T-shirt back immediately. I was so mad about it, and I complained to them again, but the manager just keep saying sorry and asked if she needs the T- shirt to be dry again. I wouldn't go to that hotel again because they were just being nice to the foreigner basketball players but didn't care about the citizen here in Taiwan . Nevertheless, I’m still thankful to my uncle and aunt who treated us the meal. We actually had a great time except that accident.
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